Frequently Asked Questions
Do You Offer a Military Discount?
Yes, we proudly offer a military discount! After adding items to your cart, simply click the “GovX” link at the bottom of the cart page. Once you verify your military ID, your discount will be applied automatically. This offer is available for active duty, veterans, and military families.
How Long Does Shipping Take?
We process and ship most orders within 2–3 business days (Monday through Friday). Once shipped, Standard Ground delivery typically takes 5–7 business days to arrive at most U.S. addresses.
✅ We ship to all 50 U.S. states and Washington, D.C.
Do you ship to APO/FPO addresses?
Yes, we proudly ship to APO, FPO, and DPO addressesto ensure your order can reach you no matter where you're stationed.
How do I find the right size for me? Do you have a sizing chart?
Yes! Every product page includes a detailed sizing chart to help you choose the perfect fit. We recommend measuring yourself and comparing your measurements to the chart provided on the product page. Sizing may vary slightly by style, so be sure to check the chart for each item. Still have questions? Our team is happy to help - just reach out and we’ll guide you to the right size.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Google Pay, PayPal, Shop Pay and Apple Pay.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items with Custom Added Base Names cannot be returned, since they are custom printed items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the order number or proof of purchase.
To start a return, you can contact us at customerservice@oakandliberty.com. If your return is accepted, we’ll send you instructions on where to send your package. Customers are responsible for return shipping costs, unless the item is damaged or there is an error on our part. Items sent back to us without first requesting a return will not be accepted. Please note that shipping costs from your original order are non-refundable.
If you'd like to exchange an item on your order, we recommend placing a new order for the desired item and returning your original item.
You can always contact us for any return questions at customerservice@oakandliberty.com.
Can I exchange an item?
Yes, the fastest way to exchange is to place a new order for the item you need and return the original for a refund. This ensures you get the correct size or style without delay.
Need help with sizing or reordering? Our team is here to help—just reach out to customerservice@oakandliberty.com.
Looking for a Specific Military or Patriotic Design?
If you can’t find the design you’re looking for, let us know!
Do You Offer Bulk Orders for Military Units or Events?
Absolutely. We offer bulk military apparel orders for units, battalions, company events, and more.
Can I Place a Custom Order?
Yes, all custom orders are created in-house. We handle everything from design to printing, embroidery, and fulfillment. Whether you want to personalize an existing design or create something brand new, we can help. Perfect for military units, families, or special events.
Are You an Approved Military or Government Vendor?
Yes, we are a verified and approved vendor. CAGE Code:9DBS8; We proudly support and serve theU.S. military communitywith officially licensed apparel and custom gear.
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